Friday, May 31, 2013

No Bed at the Inn


L
uke and I had an adventure this week that we will not soon forget. We had to make a trip to Vanderbilt Emergency room due to Luke experiencing severe upper right quadrant pain. We were seen soon after arriving at 11 am. Luke was triaged then brought back for blood work.

By Noon on Wednesday, we were taken back to a private room in the Emergency room. Here they took more history and blood cultures. Due to Luke’s history and condition they elected to place him on a monitor so we were moved down the hall to a private room that was equipped with a monitor. Luke was soon taken down for a CAT Scan.

The Oncology team that float through the hospital and ER started coming in first one then two, asking the same line of questions and getting the same answers that Luke and I had provided since arriving. We were finally told that they wanted to Admit Luke and we would be moving up stairs as soon as they had a bed available.

At about 10 pm we were told it looked like we would not be moving till the next day, so we requested a hospital bed for Luke and nice reclining sleep chair for myself. Wednesday night was a fun time the room was not very large and if I reclined I blocked the door. So every time staff needed to get into the room, they had to knock slide in through the door, close it and move around me after I sat up.

After the 5 am Thursday blood work, it was determined that Luke would need another two units of blood and they were still looking to move him to a bed upstairs.  By Noon the two units had been changed to three units and still no bed available. It was decided that he might had an infection and they needed to make adjustments to his pain medication so we would be staying till the blood cultures returned after 48 hours.

 By 3 pm the first unit of blood was started and I decided to take fast trip to Clarksville. We made a list of items we both would need for another night so off I went to shower, see my dogs and collect the items. While I was gone another unit was started but an accident caused lines to be cut and upon my return it looked as if there had been a blood bath in the room. By 8 pm we were told still not room available upstairs. We moved all the rolling cabinets, the hospital bed and the sleep chair so we could make room for the nurses to enter and do their work without disturbing Luke or myself.

Friday finally arrived and the Oncology team stopped by and stated that once blood culture were back we would most likely go home with oral antibiotics. The new pain medication regiment seem to be providing Luke with some control over the pain. So we waited, well Luke slept and waited, while I worked to end the Month of May.

Of course, by this time we realized we would be discharged from the ER never making it to a room upstairs. We were told it would be after the blood cultures were complete. Now during all this time, we had become squatters in this ER room we were provided, the staff provided excellent care even though the care they were providing was something they all were not use to doing having the same patient for nearly 48 hour. Around 3 pm, the nurse came in and simply stated I have your paperwork and proceeded to advise Luke of the discharge orders.  From that point on we were treated worse than the actual criminals who had police protection in the room down the hall.
Before we could even get our bags packed, housekeeping was outside the door waiting to pounce on the room, the staff acted like we had overstayed our welcome and kept trying to hurry us out of the room.

We got out the ER 53 hours after walking in the door. Never did see a room upstairs. After all the wonderful care provided, at the end the attitude was totally different like we were the ones that were under police protection. 

Luke has a wonderful Oncology team at Vanderbilt and we cannot wait to see them next week to express our opinion on this last adventure to the Greaty Vanderbilt Emergency Department.

Keep Dancin’ Larry B.

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